Returns & Exchanges
At DEMI+CO, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be as seamless as our style, ensuring you find the perfect fit for your wardrobe.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Check & Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing